Shipping Policy

1. Order Processing

1.1. We aim to process orders within 3-4 business days for the product (Healthoholic™ HydroGo 420) 10-15 business days for other products. following payment confirmation. Please note that during high-demand periods such as holidays, processing times may be extended slightly, though we strive to ship all orders as quickly as possible.

2. Shipping Options

2.1. We provide a selection of shipping options to cater to your needs. During checkout, you’ll see the available choices and their respective estimated delivery times. Please remember that delivery times are influenced by both the chosen shipping method and your location.

3. Shipping Costs

3.1. Shipping fees are calculated based on the total order weight and destination. You will see the applicable shipping charges at checkout before completing your purchase.

4. Order Tracking

4.1. Once your order is dispatched, a confirmation email with a tracking number will be sent to you. Use this number to follow your shipment’s journey and check its estimated delivery date.

5. Estimated Delivery Times

5.1. Delivery estimates vary depending on your location and selected shipping method. While we do our best to ensure prompt delivery, external factors, such as weather or carrier delays, can impact the final delivery time.

6. International Shipping

6.1. At this time, we only ship within the United States.

7. Lost or Undeliverable Packages

7.1. If your package is marked as undeliverable or goes missing, please contact our customer support team. We will investigate with the carrier and, if necessary, provide a replacement or issue a refund in accordance with our policy.

8. Address Information

8.1. Ensure that the shipping address provided is accurate and complete. We are not liable for any orders delivered to an incorrect address due to customer input errors.

Need Assistance?
If you have any questions or need help with our Shipping Policy, please contact our customer support team at info@healthoholicusa.com.